Monitor Every Social Conversation That Matters

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Privacy Policy

Last Updated: December 2024

GossipSync Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media monitoring platform.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This includes:

• Personal identifiers (name, email address, phone number)
• Professional information (company name, job title)
• Account credentials and preferences
• Usage data and analytics
• Communication records

How We Use Your Information

We use your information to provide, maintain, and improve our services, including:

• Processing your requests and transactions
• Providing customer support
• Sending service-related communications
• Analyzing usage patterns to improve our platform
• Ensuring security and preventing fraud

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations

Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

For privacy-related questions, contact us at:

Email: [email protected]
Phone: +1 (212) 847-9632
Address: 1247 Broadway Suite 3401, New York, NY 10001, USA

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Terms of Service

Last Updated: December 2024

These Terms of Service ("Terms") govern your use of GossipSync's social media monitoring platform and services.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not access our services.

Description of Service

GossipSync provides social media monitoring, sentiment analysis, and brand intelligence services through our web-based platform. Our services include:

• Real-time social media monitoring
• Sentiment analysis and reporting
• Competitor intelligence
• Crisis management alerts
• Custom analytics and reporting

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Acceptable Use

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Attempting to gain unauthorized access to our systems
• Interfering with other users' use of our services
• Using our services for spam or malicious activities

Intellectual Property

Our services and all content, features, and functionality are owned by GossipSync Technologies and are protected by copyright, trademark, and other intellectual property laws.

Limitation of Liability

To the fullest extent permitted by law, GossipSync Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Termination

We may terminate or suspend your account and access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

Contact Information

For questions about these Terms, contact us at:

Email: [email protected]
Phone: +1 (212) 847-9632
Address: 1247 Broadway Suite 3401, New York, NY 10001, USA

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DMCA Policy

Digital Millennium Copyright Act Compliance

GossipSync Technologies respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe that your copyrighted work has been infringed upon through our services, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated DMCA Agent

Send DMCA notices to our designated agent:

DMCA Agent: Legal Department
Email: [email protected]
Phone: +1 (212) 847-9632
Address: 1247 Broadway Suite 3401, New York, NY 10001, USA

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that the removal was a mistake
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers of copyright.

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Cookie Policy

How We Use Cookies

GossipSync uses cookies and similar tracking technologies to improve your experience on our platform and provide personalized services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They include authentication, security, and basic functionality cookies.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Marketing Cookies

These cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

Managing Your Cookie Preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.